Terms and Conditions

The following are the terms and conditions (called "these Terms") for the sale of goods by us and replace any previous terms and conditions. The Company intends to rely upon these Terms. If you want to change them, please make sure you ask for any changes to be put in writing. This is to avoid any misunderstandings as to what we and you are expected to do. It is important that you read and understand these Terms before ordering from us. If there is any term that you do not understand please notify our Customer Services Department before ordering from us.

Please read through the Terms carefully before placing your order and then if you are ordering from our website print a copy for future reference.

We may change these Terms from time to time without notice to you. However, any changes will only apply to any subsequent orders received.

Purchasing from our website or catalogues

You must be over 18 to buy anything from us.

The details on our website are not offers that you can accept. 

The contract between us will be formed once we confirm to you acceptance of your order. We will do this by email when we dispatch the goods. 

Prior to then we will be under no obligation to supply you with the goods you have ordered.

It is your responsibility to verify that your email address is in proper working order and must assume the risk of all consequences for transmission or operational failures

Data Protection

Please note that by sending us your order, you agree to us using your personal details in order to supply the goods to you (which may involve passing them on to relevant third parties such as delivery firms). We will ask for your permission if we wish to use your details for any other reason [and you may ask us in writing to remove your details from our system by writing to our address.]

Price

The price shall be the price quoted on the website or the catalogue (which is inclusive of VAT) except for when we make an error or if the price has changed since publication. If we have made an error, then we will inform you of this as soon after you have placed your order as possible and will tell you the correct price and ask you if you still wish to place your order with us. If we have not heard back from you within 10 days, then we will presume that you did not want to place your order again with us and we will give you a full refund if you have already paid.

You will be required to pay extra for delivery.

Orders Outside UK.
If your order has been placed using our currency selector, please note you will be charged in UK sterling and the amount may vary from the amount displayed in your local currency. The debit will be applied at the point at which your order is despatched. This may give rise to currency fluctuations.

Payment and Delivery

Payment can be made by credit card via our NOCHEX interface, by PayPal to lee@netyoda.co.uk or cheque via post. Please make all cheques payable to "L M Cooper".

We will deliver to the address given to us by you at the time you place your order. Please allow 30 days for delivery. 

Availability of goods you order

If we are unable to provide you with the goods you have ordered, you will be contacted as soon as possible at which point you will be offered the choice of accepting substitute goods of equivalent value or a complete refund of any sums that you have paid.

Cancellation and Return

We will only accept returns on goods that are faulty or damaged.  Please take care when ordering sizes as we cannot exchange goods ordered at the wrong size.  Please note that with PVC and rubber it is always better to order a larger size than you normally require.

Should you wish to cancel your order then please send written notice to us not earlier than the time when the contract was concluded and not later than 7 (seven) working days following the day that the goods were received in one of the following ways:-

1 By post:- Dark Fashions, Enderley, London Road, Stroud, Gloucestershire, Gl5 2BQ
3 By e-mail:- info@darkfashions.co.uk

Once you have notified us of your cancellation then any sums paid by you will be reimbursed within 30 days (other than our costs if we have to recover the costs from you). Where you do cancel your order, you are under a duty (until the goods are returned to us or collected by us) to retain possession of them and to take reasonable care of them. 

Where you cancel your order the goods may either be: -

i) returned to us at your cost; or 

ii) if requested, collected from you at your cost.

Your right to cancel does not apply to videos (if they are unsealed by you) or magazines. For hygiene reasons we will not accept returns or cancellations of orders for any intimate objects. We will not accept cancellations or returns of items which are designed to be worn next to the skin if it appears that they have been tried on directly against the skin. 

Delivery

We will try to deliver the goods within 30 days. If we are not able to do so, then we will inform you and you may, if you wish, cancel the contract and we will fully reimburse you.

We will not be under any liability to you for any delay or failure to deliver if the same is wholly or partly caused directly or indirectly by circumstances beyond our reasonable control.

We strongly suggest that, upon receipt, you inspect the goods and advise us if the delivered goods are not what you ordered or are faulty.

We will not be liable under our agreement with you for any loss or damage caused by us or our employees or agents in circumstances where i) there is no breach of a legal duty of care owed to you by us or by any of our employees or agents; ii) such loss or damage is not a reasonably foreseeable result of any such breach; iii) any increase in loss or damage results from breach by you of any of these Terms.

We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us (such as loss of profits or loss of opportunity).

As a consumer, you have certain rights by law regarding the return of defective goods and claims in respect of losses caused by any negligence on our part or our failure to carry out our obligations. These terms and conditions shall not affect those rights.

Our liability to you in the event of death or personal injury from our negligence is unlimited.

General

The benefit of any contract entered into with us is personal to you and only you can enforce the contractual terms. 

If any provision of the Terms is unenforceable this will not stop the rest of the provisions from being enforceable.

Relevant United Kingdom law will apply to any contracts between us.

Definitions

"you" and "your" means the person, firm or company who enters into a contract with us.

"us", "our" and "we" means Dark Fashions.